❓ Frequently Asked Questions (FAQs)
1. What materials are your rings made of?
All of our products are crafted from high-quality 925 sterling silver, known for its durability, anti-tarnish properties, and timeless shine.
2. Do the rings tarnish or fade over time?
No. Our rings are made with real 925 silver, which resists tarnishing when properly cared for. Avoid exposure to harsh chemicals and clean regularly to keep the shine.
3. How long does shipping take?
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Processing time: 1–2 business days
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Delivery time: 5–14 business days depending on your location
You will receive a tracking number once your order has shipped.
4. Do you ship internationally?
Yes! We offer worldwide shipping. Shipping fees and delivery times may vary based on your country.
5. Can I return or exchange my order?
Yes. You may return or exchange items within 7 days of receiving your order, as long as they are unused and in original condition. Please check our Return Policy for details.
6. How can I contact you for support?
We’re here to help!
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Email: support@SkulloRing.com
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Phone / WhatsApp: +84 395 339 161
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Response time: usually within 24 hours
7. Do you offer custom or engraved designs?
Currently, we do not offer custom engraving. However, stay tuned — custom options may be available in the future!
8. How do I know my ring size?
We offer a simple size guide to help you measure your finger at home. Visit our Ring Size Guide page or contact us for assistance.